About Lumi

Welcome to Lumi Casino, an online gaming destination operated by White Hat Gaming Limited, a company registered in accordance with Maltese law under registration number C73232, with our registered office at 85 St John Street, Valletta VLT1165, Malta. Since our launch, we have grown into a trusted name in online entertainment, and this page explains who we are, how we operate, and what you can expect when you play at Lumi.

Our Story

We founded Lumi Casino to bring together premium slots, live dealer tables, and sports betting under one roof. Our goal has always been simple: to give players a fair, transparent, and enjoyable gaming environment. We built our casino with modern players in mind, which is why our platform works seamlessly across desktop, mobile, and tablet devices. Whether you prefer to play through your browser or use the Lumi app, we designed our systems to give you a smooth and consistent experience wherever you go.

Licensing and Regulation

We take compliance seriously. For customers in Great Britain, we operate under a licence issued by the UK Gambling Commission, account number 52894. For all other customers, we hold a licence from the Malta Gaming Authority, MGA/B2C/370/2017, issued on 1 August 2018. These licences require us to meet strict standards regarding fairness, security, and responsible gaming, and we conduct regular audits to ensure our games and processes remain compliant. Our team primarily serves Great Britain and international markets, with our platform localised in English, Spanish, Finnish, and French.

Our Game Library

At Lumi, we offer one of the most extensive collections of casino games available online. Our library includes 5,915 slots, 120 live games, and a total of 6,210 titles across all categories. When you explore Lumi slots, you'll find everything from classic three-reel games to modern Megaways titles (168 of them), progressive jackpots (325), Big Bass adventures, cluster games, and Drops & Wins tournaments. We also feature scratch and fun games, 16 blackjack variants, 14 roulette games, 7 poker options, and 67 table games in total.

Our Lumi live casino brings the excitement of a real casino floor to your screen, with live blackjack, live roulette, live baccarat, and popular game shows including Mega Wheel, Monopoly Roll'em, Color Game Bonanza, and Disco Balls. We partner with leading studios such as Pragmatic Play, Play'n GO, Octoplay, Push Gaming, Synot Games, Playnetic, Iron Dog, Relax Gaming, Gaming Corps, Slingo, Neko Games, and Scientific Games, while our live tables are powered by Evolution Gaming and Pragmatic. For sports fans, we also provide betting markets on soccer, cricket, and rugby.

Rewards and Bonuses

We believe in rewarding our players from the very first deposit. Our Lumi Casino bonus welcome package is available on your first two deposits, provided each is at least $20. Your first deposit unlocks a 100% match bonus up to $300 plus 50 free spins on Book of Dead, while your second deposit brings an additional 150 free spins on the same title. We apply a 40x wagering requirement to the total of bonus money, deposit, and free spin winnings, and we ask that you keep your bets under $5 while any Lumi casino bonus is active. If you're interested in a Lumi promo code or a Lumi bonus code, we recommend checking our promotions page regularly, as we frequently introduce new offers.

We also provide a sports welcome offer of a 100% match bonus up to $50 for customers outside Great Britain, along with features like Early Cash-Out, Bet Builder, Acca Boosts, and our Bore Draws refund promotion on selected football leagues. Beyond welcome offers, we run a daily Bonus Wheel, a $500 weekly cash giveaway, a $50,000 annual cash giveaway, and a $15,000 quarterly prize draw offering holidays or high-value goods.

Loyalty and VIP Programme

We reward consistent play through our loyalty points system. As soon as you make your first deposit, we automatically credit 500 points to your account, and you continue earning points for every $10 wagered, with rates varying by game type. Once you accumulate 1,000 points, we allow you to redeem them for $5 in bonus funds, subject to a 40x wagering requirement. For our most dedicated players, we operate an invitation-only VIP programme with five tiers - Silver, Gold, Platinum, Diamond, and Elite - each offering benefits such as personal account managers, prioritised withdrawals, cash back up to 20%, and exclusive event invitations. We review VIP status every 30 to 60 days to ensure our rewards reflect ongoing engagement.

Payments and Security

We support a wide range of payment options, including Visa, Mastercard, Maestro, Apple Pay, Paysafecard, Skrill, Neteller, and bank transfer. Every Lumi deposit is processed using the same secure standards, and we require a minimum deposit of $20 to qualify for our welcome offers. When it comes to a Lumi withdrawal, we process payments back to your original deposit method wherever possible, and we require all payment methods to be registered in your own name. Our standard weekly withdrawal limit is NZ$5,000, though our VIP team may authorise higher limits for eligible players. We aim to process most cashouts within 24 to 72 hours, though verification checks - particularly for cumulative deposits reaching €2,000 - must be completed first.

Getting Started

To begin, you'll need to complete a simple Lumi register process, providing accurate personal details as part of our verification procedures. Once your account is set up, Lumi Casino login is available across our website and our dedicated Lumi casino app, so you can pick up right where you left off, whether you're at home or on the move. We've optimised our platform so that switching between devices never disrupts your gaming session.

Our Commitment to You

We are committed to providing a safe, fair, and enjoyable environment for every player who joins Lumi. Our customer support team is available 24/7 through live chat, email, and our comprehensive Help & FAQs section, so whenever you have a question about your Lumi login, a Lumi no deposit bonus, or any other aspect of your account, we're ready to help. We continually invest in our platform, our game library, and our promotions to make sure Lumi remains a place where players can trust that they are treated fairly and responsibly.

Thank you for choosing us. We look forward to welcoming you to the Lumi community and to being part of your online gaming journey.

Content updated: September 22, 2026