Lumi Cookies Policy

At Lumi Casino, we use cookies and similar technologies to make sure your experience with us is smooth, secure and personalised. This Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences when you visit our website or use the Lumi app. By continuing to browse our site, you agree to the use of cookies as described below, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device - computer, tablet or smartphone - when you visit our website. They allow us to recognise your device, remember your preferences and improve the overall functionality of our platform. Similar technologies, such as pixels, tags and local storage, may also be used alongside cookies to achieve the same purposes.

Why We Use Cookies

We use cookies for a variety of reasons, all designed to enhance your gaming experience and keep our platform running efficiently. Cookies help us remember your login details so that returning to your Lumi login is quick and hassle-free. They also allow us to keep you signed in during your session, so you don't need to re-enter your credentials every time you move between pages.

We also rely on cookies to support essential account functions, including the Lumi register process, secure Lumi deposit and Lumi withdrawal transactions, and to verify that promotional offers, such as a Lumi promo code or Lumi bonus code, are applied correctly to your account.

Types of Cookies We Use

  • Essential cookies: These are necessary for our website to function properly. They enable core features such as secure Lumi casino login, session management and account verification. Without these cookies, certain services may not work as intended.
  • Performance and analytics cookies: We use these cookies to understand how visitors interact with our site - which pages are most popular, how long players spend browsing Lumi slots or our Lumi live casino section, and where improvements might be needed.
  • Functionality cookies: These cookies remember your preferences, such as your preferred language, currency or favourite games, so that your next visit feels tailored to you.
  • Advertising and marketing cookies: These help us deliver relevant promotions, such as information about our latest Lumi casino bonus or Lumi no deposit bonus offers, both on our website and through third-party advertising partners.
  • Third-party cookies: Some cookies are placed by trusted partners, including payment providers, analytics services and affiliate networks, to help us measure marketing performance and improve our services.

Cookies and Our Mobile App

If you access our services through the Lumi app or Lumi casino app, similar tracking technologies may be used to store your session information, remember your settings and ensure smooth performance across devices. These technologies work in much the same way as browser cookies, helping us maintain consistency whether you play on desktop, mobile or tablet.

How We Use Cookies for Bonuses and Promotions

We use cookies to track eligibility for promotional campaigns, including our welcome package, Lumi free spins offers and any Lumi casino no deposit bonus that may be available to eligible players. Cookies also help us confirm that a Lumi bonus code entered at registration or deposit has been applied correctly, and they assist in preventing duplicate claims from the same household, device or IP address, in line with our standard promotional terms.

Third-Party Cookies

We work with a number of trusted partners, including payment processors, software providers and marketing platforms, who may also place cookies on your device when you use our services. These third parties may use cookies to:

  • Process secure payments for your Lumi deposit and Lumi withdrawal requests
  • Measure the effectiveness of our advertising campaigns
  • Provide game content from our slot and live casino providers
  • Support fraud prevention and account security checks

We do not control these third-party cookies directly, and we recommend reviewing the relevant third party's own cookie or privacy policy for further details.

Managing Your Cookie Preferences

You have full control over whether you accept or reject cookies. Most browsers allow you to:

  • View which cookies have been stored on your device
  • Delete existing cookies individually or all at once
  • Block cookies from being set by our website or third parties
  • Set preferences to receive a notification before a cookie is stored

Please note that disabling essential cookies may affect certain features of our platform, such as your ability to complete a Lumi register process, access your account through Lumi login, or claim an active Lumi bonus. We recommend allowing essential cookies at minimum to ensure our services function correctly.

Managing Cookies via Browser Settings

Most modern browsers - including Chrome, Firefox, Safari and Edge - provide built-in tools to manage cookie preferences. You can typically find these settings under the "Privacy" or "Security" section of your browser's settings menu. For detailed instructions specific to your browser, please refer to your browser provider's help documentation.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements or our own business practices. Any changes will be posted on this page, and where appropriate, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy, or if you would like more information about how we handle your data, please contact our support team at support@Lumi Casino.com. Our customer support is available 24/7 via live chat, email and our Help & FAQs section, and we are always happy to assist with any queries regarding your privacy or account settings.

We are committed to transparency in how we use cookies at Lumi Casino, and we want every player - whether reading a Lumi review before registering or an existing member enjoying our Lumi live casino games - to feel confident that their data is handled responsibly.